MINGMA INC PRIVACY POLICY

1. INTRODUCTION

Mingma Inc ("Mingma," "we," "us," "our") respects your privacy. This Privacy Policy describes how we collect, use, and protect information when you use our software development, AI automation, and business consulting services ("Services").

2. INFORMATION WE COLLECT

2.1 Information You Provide

• Account Information: Name, email, phone, company name, business address
• Business Data: Financial information, operational data, workflow configurations
• Payment Information: Credit card details, billing address, tax ID
• Communications: Support requests, consultation notes, feedback

2.2 Information Collected Automatically

• Usage Data: Features used, automation patterns, API calls
• Technical Data: IP address, browser type, device information
• Cookies: Essential, analytics, and marketing cookies (with consent)

2.3 Third-Party Information

• Data from integrated platforms (QuickBooks, Google Workspace, n8n, etc.)
• Public business information
• Partner referral data

3. META PLATFORM DATA COLLECTION

Mingma Inc. collects certain personal information when you interact with our website, services, and marketing/advertising content, including through our integrations with social media platforms such as Facebook and Instagram (collectively referred to as "Meta platforms").

3.1 Data Collected via Meta Platforms

When you engage with Mingma content on Meta platforms, we may collect:

• Your name, email address, and other profile information
• Your interactions with our content, such as likes, shares, and comments
• Analytical data about your behavior on the Meta platforms

This data is collected via the Meta Business Tools (such as the Meta Pixel) and APIs that you authorize when you interact with our content. We do not collect any information from your friends or connections on the Meta platforms.

3.2 Use of Meta Platform Data

We use Meta platform data to:

• Deliver personalized content recommendations and relevant advertising
• Understand the performance of our marketing content
• Improve our services and develop new offerings
• Identify and fix technical issues
• Prevent fraudulent activity and security breaches

3.3 Sharing of Meta Platform Data

Mingma will not sell your personal information collected from the Meta platforms to any third parties. We may share this data with Meta to optimize our use of their platforms and monitor content performance.

Mingma may also share this data with vetted, secure service providers who assist with our marketing operations and technical infrastructure. These providers are contractually bound to protect your data privacy.

3.4 Retention of Meta Platform Data

Meta platform data is retained for up to 2 years or until it is no longer needed to fulfill the purposes outlined in this policy. You may request deletion of your data at any time and we will remove it within 30 days.

3.5 Your Rights Regarding Meta Platform Data

You have the right to request access to your personal information collected from the Meta platforms and to request that it be corrected, updated, or deleted. You may also opt-out of our collection and use of your Meta platform data at any time.

To make a privacy request related to Meta platform data or opt-out of collection, please email us at hello@mingma.io.

4. HOW WE USE INFORMATION

We use your information to:

• Provide and improve Services
• Process payments and manage accounts
• Send service updates and marketing (with consent)
• Ensure security and prevent fraud
• Comply with legal obligations
• Provide customer support

5. INFORMATION SHARING

We do not sell personal information. We share information only:

• With service providers (hosting, payment processing, analytics)
• With your consent (integrated platforms, partners)
• For legal compliance (court orders, legal requirements)
• In business transfers (mergers, acquisitions)

6. DATA RETENTION

• Active accounts: Duration of service
• Financial records: 7 years (legal requirement)
• Closed accounts: 3 years
• Marketing data: Until consent withdrawn

7. DATA SECURITY

We implement industry-standard security:

• Encryption at rest and in transit
• Access controls and authentication
• Regular security audits
• Incident response procedures

8. YOUR RIGHTS

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion
• Object to processing
• Port your data
• Withdraw consent

To exercise rights, contact: legal@mingma.io

9. CALIFORNIA PRIVACY RIGHTS

California residents have additional rights under CCPA:

• Right to know what information we collect
• Right to delete personal information
• Right to opt-out (we don't sell data)
• Right to non-discrimination

10. INTERNATIONAL TRANSFERS

We process data primarily in the United States. We use appropriate safeguards for international transfers including Standard Contractual Clauses.

11. CHILDREN'S PRIVACY

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from anyone under the age of 13 (or 16 in some jurisdictions), including via the Meta platforms.

12. AI PROCESSING

We use AI for:

• Workflow automation recommendations
• Natural language processing
• Business analytics
• With human oversight and transparency

13. UPDATES TO THIS POLICY

We may update this Policy with 30 days' notice for material changes. Continued use constitutes acceptance.

14. CONTACT US

Privacy Inquiries: